Central Connecticut State University’s physical resources
consist of 317 acres and 3.4 million sq. ft. in 47 buildings.
Forty-six buildings are situated on 163 acres on the
north side of New Britain, one building in downtown New Britain,
and 154 undeveloped acres in the towns of Newington and New
Britain, adjacent to the main campus. Refer to CCSU’s Room
gross footage by building (Exhibit 8.1). CCSU owns and operates
an independent energy center.
CCSU currently has 240 teaching spaces which
include 64 labs, 21 lecture halls, 10 studios, and four seminar
rooms. Additional educational support spaces include the
gymnasium and annex, athletic training center, planetarium,
three theatres, art gallery, dance studio, theatrical scene
shop, pool and tennis courts. The University provides student
access to a variety of computer labs on campus, totaling 1500
seats in 75 labs. Labs consist of the main computer lab with
more than 200 computers, fully computerized classrooms of up to
40 computers, small computer labs with up to 20 computers, and
residence hall labs with six computers. Additional support
spaces not regularly scheduled for academic use have been used
to relieve stress on academic spaces.
CCSU has nine residence halls with 1,033 rooms,
housing 2,141 students. All have undergone building code
improvement. Six halls have undergone complete renovation. The
seventh is scheduled to start renovations in May 08. All rooms
are equipped with high-speed internet and cable television in
accordance with CSU standards. Students are also provided
wireless network access in all residences halls.
The University¹s Network infrastructure is
Ethernet following the IEEE 802.3 specs with 90 Mb bandwidth to
the outside internet; 350 network switches are installed on
campus and 200 servers are supported in the data center.
State University System (CSUS) Board of Trustees (BOT) has the
authority to approve expenditures for physical and technological
resources. The University President sets project priorities
guided by the University’s Mission and Master Plan and advised
by the Facilities Planning Committee (FPC).
The State Legislature and Governor have ultimate authority over
Projects Long Range Plan (Master
was approved by the CSUS Board of Trustees
This comprehensive plan addresses issues including
infrastructure, accessibility, geographic unification, Title IX,
parking, and building codes. CCSU is reconfiguring existing
space and adding new space to meet the needs of its programs
through the implementation of the Master and five-year plans, in
addition to its two-year
CCSU is in the final phases of receiving funding for most of the
Master Plan projects from the CSUS 2020 program. The 2020
program allocates $950 million to CSUS over the next ten years,
of which CCSU is to receive over $248 million.
makes final design decisions based on recommendations of the CAO.
The CAO is advised by chairs and the Facilities Planning
Committee (FPC). The FPC functions “in support of the academic
mission of the University.” The FPC comprises Executive
Committee members, two members of the Faculty Senate, and a
representative from the School of Arts and Sciences. The FPC
works with the Design Guideline Committee, University Health and
Safety officials, and Facilities Management, which may
collaborate with the State Department of Public Works.
by the CAO, the FPC addresses environmental concerns, security
issues, and space allocation. FPC subgroups evaluate policy and
ensure continuous quality. The FPC follows a shared governance
model (Exhibit 8.3).
management of plant operations, such as work order processing,
HVAC control, fire detection, electrical monitoring, and
inventory systems, are automated and centrally accessible.
Maintenance and repair workflow is time-tracked by an automated
maintenance management database. Efficient monitoring of the
physical plant and timely response to issues ensures that
Facilities Management serves the needs of the institution.
Three senior managers with over 75 years of combined experience
Maintenance and Trades (M&T) personnel must pass job-specific
civil service exams to be considered for university employment.
Once hired, they receive regular training and evaluation in
job-specific areas, including client services and health and
safety. M &T personnel are assigned tasks, and their performance
is evaluated using an on-line system that enables real-time
issue response. Representatives from Facilities Management and
Residence Life meet biweekly to discuss and resolve residence
hall maintenance and building issues.
CCSU has been able to keep pace with its growing
enrollment by using its limited existing space more efficiently.
In 2006, the Registrar implemented Ad Astra, an online database,
to more efficiently assign and track increasingly limited space.
In 2007, the Registrar retained consultants to refine the room
assignment process and establish more departmental control. A
new classroom building is in the design phase. Laboratory and
classroom renovations are major initiatives of the Master Plan.
Technological space improvements and media support are major
components of these
CCSU is committed to creating multimedia-equipped
Currently, CCSU has 134 multimedia classrooms and plans to have
all appropriate classrooms similarly equipped by 2010. The
Information Technology department and the Information Technology
Committee continue to evaluate, and implement new technology as
appropriate, and as funding permits (e.g., possible addition of
The University has made significant
investments in its physical, technological, and educational
infrastructure to support teaching and learning. The most
significant academic enhancement since the last NEASC visit has
been the construction of the Vance Academic Center, a
state-of-the-art academic facility featuring classrooms,
laboratories, and seminar rooms equipped to accommodate a wide
range of instructional contexts. In addition, the laboratories
in the Copernicus Science and Technology Building have undergone
extensive renovations to meet the needs of new programs in
biomolecular sciences and engineering, as well as technological
enhancements to accommodate evolving programs in technology. The
University’s technological infrastructure enables students and
faculty to access instructional and informational resources from
all locations on campus, including classrooms, residence halls,
Buildings and grounds are designed,
constructed, and maintained in compliance with the American
Disabilities Act, fire codes, and state building code. These
requirements are met through a partnership between the
University and the State Department of Public Works. The State
and University Fire Marshals conduct periodic inspections of
work sites and facilities to ensure compliance and operation of
fire protection systems. The Environmental Health and Safety
Officers identify and address environmental concerns throughout
The CCSU Police
Department prepares and publishes the University’s annual
security report in compliance with the Jeanne Clery Disclosure
of Campus Security Policy and Campus Crime Statistics Act (Clery
The Federal Emergency Management Agency (FEMA)
and the American Society of Industrial Security (ASIS)
publish recommendations regarding campus security and safety. In
2006, CCSU contracted Risk Solutions International (RSI) to
respond to the recommendations of both FEMA and ASIS. The study,
completed in 2007, is a comprehensive analysis of risks and
vulnerabilities, as well as an assessment of the institution’s
response capabilities. RSI is currently engaged in revising the
University’s response plans and identifying training needs. The
recommendations of this study will be incorporated into physical
plant and infrastructure planning processes (Exhibit 8.4).
In 2006, the University retained Woodward
and Curran to conduct an environmental sustainability audit. The
study included evaluations of energy use, green space, building
design, demolition, and construction. The purpose is to create a
baseline from which the University can launch a major
sustainability initiative. The Sustainability Committee, formed
in 2007, launched a campus-wide recycling program. Additionally,
the CAO is incorporating “green
building design and construction.
The Directors of
Operational Logistics and Events and Facilities Management are
developing a space inventory and allocation database. When
completed in late 2009, this database will enable management to
use current space more efficiently and improve forecasting of
future space requirements.
To ensure reliability CCSU upgrades “out
of warranty” equipment and conducts preventive maintenance of
systems. In 2004, CCSU built a new datacenter consisting of 150
servers. Critical server data is stored off-site on tape backup.
Technologies employed include RAID (Redundant Array of
Inexpensive Disks), redundant hardware, enterprise manageable
virus protection, WSUS (Windows Software Update Service) and
The University adheres to security
standards established by
CSUS Board Resolution 06-10
and outlined in the CSUS Information Security Standards
document. The standards are a security program designed to
ensure the security and integrity of CSU System’s tangible and
intangible information resources. This security program
addresses the administrative, technical and physical safeguards
needed to ensure the confidentiality, integrity, and
availability of information resources. CCSU’s IT department
tracks compliance to the security program through a security
matrix document (Exhibit 8.5).
Information security and integrity is
reviewed yearly through audits conducted by Price Waterhouse
Coopers. CCSU’s IT department is committed to ensuring privacy
of individuals through compliance with the Gramm-Leach-Bliley
and the Family Educational Rights and Privacy Act (FERPA).
As part of this compliance, an information security officer
position was approved and funded in July 2007.
Since the last NEASC study (1998), CCSU has been aware of its
aging physical plant, its significant constraints on academic
space, and the need to physically unify the physical plant. In
1999, the University commissioned a comprehensive study of its
physical plant, which confirmed that the campus is significantly
undersized for its enrollment and programmatic needs (Program
for the Master Plan, Dober, Lidsky, Craig & Assoc., 1999).
Based, in part, on these findings CCSU embarked on its
reprioritized Capital Projects Long Range Plan, which is updated
biannually by the University and the CSU System.
a result of this study, CCSU has completed a number of
significant physical plant projects since the 1998 NEASC study,
which included removing a street that divided the campus;
constructing the Vance Academic Center, the Vance parking
garage, the Welte parking garage, the Energy Center, and the
Arute Athletic Stadium; and renovating Copernicus Hall, the
Student Center, Kaiser Auditorium, and several residence halls.
Employees rate the campus conditions
highly in importance and satisfaction on the
College Employment Satisfaction Survey.
While the size and scope of the projects completed over the last
ten years were ambitious, literally transforming the face of
campus, the demands on the physical plant also increased. CCSU
is able to keep pace with enrollment and department requirements
through more efficient use of existing space. However, concerns
about adequate physical space and appropriate space for academic
programs remain. This may be a contributing factor to employees’
perceived institutional weakness in the areas of budgetary
resource allocation and efforts to improve quality.
The Program for the Master Plan is an
institutional strength, as it is regularly revisited and updated
to address changing demands. The process of facility planning is
also one of CCSU’s strengths. Employees generally perceive the
institution’s ability to evaluate its physical and technological
resources as important, and they were generally satisfied with
its condition. However, respondents to the
CESS Survey criticized their lack of
involvement in facilities planning at the University. Students
and employees perceive maintenance and management of plant
operations to be
Management manages the growing physical plant through
outsourcing, automation, careful tracking of assets, and
strategic personnel assignment.
Environmental sustainability is a major
thrust of the University. It is now integral to facility design,
building practices, and renovation as well as the daily
operations. The President’s Committee on Environmental
Sustainability, formed in 2007, has implemented recycling
programs and undertaken a review of the University’s water and
The CCSU Police Department has made major
improvements in crisis response policy and procedures, including
the development of a dedicated Emergency Operation Center and
crisis response exercises. The majority of employees view campus
safety as important or very important, and they are satisfied or
very satisfied with the performance of the Police Department.
Students continue to identify campus safety as an institutional
strength (Exhibit 8.6). Nevertheless, according to
statistics by the US
Department of Justice, the department remains under funded in
operations and understaffed. The CCSU PD is also in need of new
headquarters. The headquarters has been designed, but
construction has been deferred, pending funding.
In recognition of weaknesses (Exhibit 8.6)
in campus health, safety, and environmental protection, CCSU
took steps to improve these areas for its community and
neighboring residents by creating the Office of Environmental
Health & Safety (EH&S) in 2007. EH&S’s charge is to develop
policies and procedures to enforce compliance with state and
federal regulations, and assist in future environmental
programs. The EH&S manages hazardous waste on campus, provides
fire safety reviews and system maintenance. EH&S works closely
with University departments to provide health and safety
training that assures employees and students are protected while
at the institution. Faculty and staff are kept abreast of
changes in federal and state requirements concerning chemicals,
wastes, and workplace safety through regular informational
CCSU will receive a capital investment of
over $248 million from the State in the
CSUS 2020 plan.
These funds will provide CCSU with a new
classroom building, comprehensive renovations of two
classroom/office buildings, expansion of the Library, an
infrastructure for CCSU’s East Campus to accommodate residence
halls and a proposed magnet school, and a new public safety
The newly established Office of
Environmental Health and Safety is planning to expand its
training of university staff so they are equipped to spot and
correct health and safety problems. Contractors will be required
to be better OSHA prepared as they work on campus. In the
future, training will expand beyond facilities staff to
personnel in other campus areas who will benefit from health and
safety training, including academic faculty and administrative
The CCSU Police Department (PD) expects to
implement two major recommendations stemming from the security
consultant’s report: the installation of the Whelen mass
notification broadcast system (Exhibit 8.7) and the launching of
the MIR3 electronic mass notification system.
To improve the capacity of the University
to manage its own resources in an emergency, the CCSU PD, in
concert with Facilities Management, will explore appropriate
communication alternatives (e.g. trunked radio system and/or
cell phones) to the current system.
Consistent with its leadership
goals, CCSU is currently striving to become a leader in
environmental sustainability by meeting current human needs
without undermining the capacity of the environment to provide
for those needs over the long term (Exhibit 8.8). CCSU
continues to be committed to this concept and will be
instituting the following initiatives over the next ten years:
CCSU President Jack Miller will convene an Environmental
Sustainability Council, consisting of faculty, administrators,
Expand and improve existing recycling systems and processes.
Launch an educational campaign promoting water conservation,
energy conservation, and waste reduction, reuse, and recycling.
Using more locally grown and/or organically grown food for
campus dining service operations.
Reducing the carbon footprint of campus operations.
Reducing transportation impacts on the environment.
Adopting purchasing and green building policies
Developing a master’s degree in Sustainability.
Future technology plans include
greater security auditing, protection of student data, improved
disaster recovery, and network infrastructure improvements. New
audit procedures of IT functions will be implemented to ensure
compliance with FERPA, GLBA and CSUS security audit
requirements. These audits will search for weak points in Social
Security Number security, such as Excel spreadsheets. The IT
department also plans to build a business process to audit
changes in Microsoft SQL databases, Exchange mail servers and
Active Directory using
Net Pro change auditing software.
Changes tracked by Net Pro include new account creation and
Virtual Desktop Infrastructure
(VDI) is being explored to remove GLBA data from physical
machines; $100,000 has been set aside for this project. The
first implementation of VDI is expected in the lab environment
followed by client desktops. VDI ensures a more resilient lab
environment, protects student by removing data from machines,
Disaster recovery improvements are
part of the CSUS Area Network project. This project will
enable same-day recovery of email and most share drives by
migrating data to a remote CSUS site. Servers will be replaced
VMware servers to ease
the transfer of data as part of the project.
Network infrastructure improvements
include implementation of a new domain. An added security
feature of the new domain structure is a definition of roles
ERP Banner. Other
improvements are more network segments and firewalls—up to six
network segments, each with a firewall, thus protecting the
segments from each other.
Media services will strengthen its
streaming video plan so the campus can share our instructional
resources remotely. It will increase promotional and outreach
efforts to indicate that Media Services is available for
instructional technology and pedagogical support. An
Instructional Design and Technology Resource Center is under
development, which will be the central location for online
courses, as well as the area for instructional technology
support and administration.
CCSU has engaged consultants in the areas
of sustainability, master plan, risk management, and public
safety. These consultants produced analyses that, along with
internal research, were incorporated into subsequent university
plans. These plans seek to maximize the benefits to the
institution while remaining within budget. The planning process,
at all ranges, has been proactive, dynamic, and has incorporated
constituents from relevant areas of the institution. The
University continually monitors its physical and technological
requirements to ensure continual support of its mission,
enrollment, and programs.