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"Innovation for the 21st Century" by Nick Donofrio

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NEED TECHNICAL SUPPORT?

Contact the IT Help Desk

Monday - Thursday 7:30am - 8pm
Friday 7:30am - 5pm
860-832-1720
techsupport@ccsu.edu
  
Walk-in Technology Support
Click here for support information

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BlueNet Account Management

Technical Services directly handles BlueNet account creation for faculty and staff. We also manage the automatic creation of student BlueNet accounts.

Faculty and Staff

Currently BlueNet account creation for faculty and staff is a manual process due to the complexity of linking the separate systems we have here on campus. To request a BlueNet Account, a supervisor must complete the BlueNet Account Request Form.  We ask that BlueNet account requests are submitted as soon as possible so that we can provide timely service. BlueNet accounts are usually created within 1 to 2 days of the submission provided that the employee's personnel records are complete within the system. Because of how the systems on campus (WebCentral-Banner Web, Blackboard Vista, email, etc) are linked together, we cannot create BlueNet accounts without those records in place. All employees are required to sign the Acceptable Use Policy as part of their employment paperwork completed in Human Resources.

Faculty and staff,  please contact Human Resources if you are having problems with your records. Since it is a manual process, if we are inundated with BlueNet account requests (i.e. the week before the beginning or the end of the semester) your request may take up to one week to process.

If you have a question regarding your BlueNet account, please contact the IT Help Desk at (860) 832-1720 or email techsupport@ccsu.edu .

Students

Students can create and activate their own BlueNet account by using the Accounts Management system at the following address: https://accounts.ccsu.edu (please note the https as this site only functions over a secure connection).

When visiting the CentralPipeline page you will also see a link to Accounts Management under the heading "Links to Online Systems" on the left side of the page.

If you have a problem with your BlueNet account, please contact the IT Help Desk at (860) 832-1720 or email techsupport@ccsu.edu .

Guests/Vendors

A BlueNet account request for a guest or vendor of the University must be sponsored by a full-time employee. To request a BlueNet Account for a guest or vendor, complete the BlueNet Account Request Form as follows:

  1. Section 1 – provide your information as the sponsor of the account.
  2. Section 2 – provide the guest or vendor’s information. Include a justification for the account request and an expiration date for the account.
  3. Section 3 – signature of the sponsor as listed in Section 1.

If you have any questions regarding this process, please contact the IT Help Desk at (860) 832-1720 or email techsupport@ccsu.edu.

 

BlueNet Account Password Guidelines

  1. Password must be 8 characters long.
  2. Password will expire after 120 days.
  3. Password will lock out after 12 invalid attempts.