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Contact the IT Help Desk:

Regular hours:
Monday - Thursday 8am - 8pm
Friday 8am - 5pm

Intersession hours:
Monday - Friday 8am - 5pm

(860) 832-1720
techsupport@ccsu.edu

IT Self-Help: Connecting to Banner with the Remote Application Server

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  1. Log in to the Remote Application Server (formerly known as Citrix).
  2. Click on the Administrative Resources folder.
  3. Click on the Banner Web icon.
  4. At the warning message, click on OK.
  5. At the Client File Security screen, click on OK.
  6. Banner will open. Log in using your Banner username/password as usual.

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