ConnSCU Security Awareness Presentation

Identity Finder

Mobile Security FAQ

Safe Computing Tips

Important Information for Laptop Users

"Innovation for the 21st Century" by Nick Donofrio

System Outages & Updates

System Status Web Page

New! Classroom and Lab Information

Notice Regarding RIAA Settlement/Presentation Letters



Contact the IT Help Desk

Monday - Thursday 7:30am - 8pm
Friday 7:30am - 5pm
Walk-in Technology Support
Click here for support information

Report Abuse: To report any kind of improper usage of our systems or any campus technology, please click here to send us a notification.

Like us on

Follow us on





IT Weekly Announcement - January 22, 2014


Current & Scheduled Outages/System Updates  


Sunday Maintenance – Reminder


Every Sunday, between 12:00am – 12:00pm, all systems will be intermittently unavailable while important maintenance and updates are performed.


Employee Separation Reminder

When an employee separates from your department, it is important to notify the appropriate departments in order to have account access disabled. To facilitate notifications, please email to notify both Human Resources and Business Services.



Other Announcements


Banner/Linux Upgrade:  Friday, January 30 

From Friday, January 30 at 5pm through Saturday, January 31 at 9pm, all access to Banner systems will be unavailable.  This includes WebCentral Banner-Web Services, Internet Native Banner (INB), as well as all third party applications and reporting tools that access the Banner production database. The CentralPipeline for Faculty/Staff and CentralPipeline for Student web pages will be available during the upgrade for access to Blackboard Learn, Outlook Web Mail, Accounts Management and other online systems.  Please be aware there will be intermittent access to Accounts Management during this time while the Banner system and servers are upgraded.


Classroom Technology Training including Smartboards
We are offering training on the Multimedia Teaching Stations in Social Sciences Hall (SSH). These are open sessions, no need to pre-register:




Monday, January 26



Tuesday, January 27



Friday, January 30




Free Microsoft Office 365 for Faculty & Staff – Information Session Wednesday, January 28

Information Technology is working with Microsoft to offer the Office 365 suite for home use free of charge. The new Office 365 offering will allow you to install the full version of Office (Word, Excel, PowerPoint, OneNote, and more) on up to 5 compatible PCs and Macs, plus 5 tablets (including iPad!).  This benefit will replace our current Home Use Program, which only allows for two installations of for home use and costs $9.95. Join us on Wednesday, January 28 at 12pm in the IDTRC (Willard Hall room 004) to learn more about this new offering and to sign up for the pilot.


Microsoft Office 2013 Training – Register Today!

To register for Microsoft Office training, click here. If a date does not suit your needs, please email to schedule a one-on-one.


Blackboard Learn Training
To register for Blackboard Learn training, click here. If you need Bb Learn training but are short on time, please consider viewing our Bb Learn training tutorials.  The training tutorials are located in the CCSU cid:image002.jpg@01CEF81D.994D40C0Blackboard Learn Training course located on the Organizations@ccsu tab once you log-in to Bb Learn.  All new and existing faculty have been enrolled in this course.

Blackboard Learn Enrollments Changes
On February 9, CCSU will move to real-time integration between Banner and Blackboard Learn.  This is an improvement and means as soon as a student enrolls or drops a course in Banner, it should appear in Blackboard Learn.  Faculty assignments in courses will be real-time as well.  Please be aware that the transition to real-time integration will start on February 6 and we expect to have it fully operational by February 9.


Decommissioning of the Old Print Server

We have successfully migrated all printers to the new print server, \\printers. On Friday, January 30, we will be decommissioning the old print server (\\printsrv1). If you believe that you are still connecting to the old print server, please contact the IT Help Desk for assitance with connecting to the new server.


New Macintosh Operating System – Yosemite
Apple recently released a free Mac operating system update called Yosemite. Please do not upgrade your CCSU-owned Mac to the new operating system at this time.  Information Technology needs to conduct testing to ensure this operating system is compatible with our network and systems.  If you upgrade to the new operating system  on your own and have issues, our only solution at this point will be to reimage your computer back to the currently supported version.


New IT Service Catalog

We are pleased to announce our new IT Service Catalog, which is a comprehensive listing of services offered by our department. To access the service catalog, visit our home page at and click on the IT Services button. We will be continuously adding and updating this tool.







Previous IT Weekly Announcements