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IT Weekly Announcement - September 11, 2014
Current & Scheduled Outages/System Updates
Sunday Maintenance – Reminder
Every Sunday, between 12:00am – 12:00pm, all systems will be intermittently unavailable while important maintenance and updates are performed.
Beware of Malware and Phishing Attempts
At times, emails with malware (unwanted, harmful programs) or phishing attempts get past our anti-spam system and into your inbox. Recently, there has been a “USPS labels” email with a link to what appears to be the USPS web site, however it is a site that attempts to install malware on your computer when clicked. We would like to remind you to be cautious when opening attachments or accessing links from an email. We urge you to review this important information from the United States Computer Emergency Readiness Team:
· Understanding Hidden Threats: Corrupted Software Files
· Avoiding Social Engineering and Phishing Attacks
We would also like to remind you that we will never ask for your personal information or password via email. The only email address the IT Department uses to contact you about your BlueNet account is “CCSU Accounts Management <firstname.lastname@example.org>” and the only place we will prompt you to go for account-related issues is through the “CCSU Accounts Management System.”
Requesting a Tabletop/Overhead Projector
Over the summer, the Information Technology department proactively removed the tabletop/overhead projectors from classrooms in order to clean them and prepare them for the Fall semester. Should you require a tabletop/overhead projector for your class, please email email@example.com and include the room number and day/time of your class. We will deliver a tabletop/overhead projector to your room and leave it there for the semester.
New Print Queue for Windows UsersOn Thursday, September 11 we will begin migrating all users to our new print server, PRINTERS. We will do this in groups of departments and will send notifications to each group prior to the migration. This will be an automated process where the network printers you currently have configured will automatically migrate to the new print server the next time you reboot your computer. To determine if your printer was migrated successfully, click on Start/Devices and Printers and look at the icon for your network printer, it should read “on PRINTERS” after the printer name as shown. If you have any questions or problems printing after the migration, please contact the IT Help Desk. This migration will continue over several weeks during the fall semester.
Blackboard (Bb) Learn Training
If you need Bb Learn training but are short on time, please consider viewing our Bb Learn training tutorials. The training tutorials are located in the CCSU Blackboard Learn Training course located on the Organizations@ccsu tab once you log-in to Bb Learn. All new and existing faculty have been enrolled in this course.
Weekly Maintenance - Reminder
Please log off your computer when leaving for the day every Thursday, but do not power it off. This will allow updates to be sent down to your computer on Friday after 12:00am. If you turn your computer off and leave it off over night on Thursday, shortly after turning it back on, your computer will restart in order to install and apply any updates. If you leave your computer logged in Thursday night into Friday, you may lose any unsaved data you were working on when the computer restarts.