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Important Information for Laptop Users

"Innovation for the 21st Century" by Nick Donofrio

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Notice Regarding RIAA Settlement/Presentation Letters



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Summer Hours, May 27-August 15

Monday - Thursday 7:30am - 6pm
Friday 7:30am - 5pm
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IT Weekly Announcement - July 10, 2014

Current & Scheduled Outages/System Updates  


Important Adobe Middleware Update – Thursday, July 10
Due to a recent Adobe Flash exploit, all Windows computers will receive an update to Adobe Middleware applications (Flash, Shockwave, Air) tonight (Thursday 7/10) after 11pm. This update will require your computer to restart/reboot.

If you have a CCSU-issued Mac, please perform the Adobe Flash update on your computer (you may be prompted through automatic updates, but if not you may get the latest version directly from Adobe by clicking here).

If you have a CCSU-issued Windows laptop, please bring it to campus and leave it plugged into CCSU wired network overnight in order to receive this and other important updates.
We also recommend that you perform the Adobe Flash update on your personally owned computers (you may be prompted through automatic updates, but if not you may get the latest version directly from Adobe by clicking here).

Network Maintenance “Up the Hill” – Friday, July 11

Due to network upgrades, there will be brief, intermittent network outages “up the hill” on Friday, July 11 between 12:00pm and 12:30pm.  Buildings/areas affected are the Energy Center, Kaiser Hall, Sam May, Gallaudet, Sheridan, Vance Hall, Arute Field and the Copernicus Garage. It may be necessary to reboot or restart your computer or network printer after the upgrade is performed. 


If you have a CCSU-issued laptop, please bring it to campus at least once every 30 days and leave it plugged into CCSU wired network overnight in order to receive these and other important updates.




Sunday Maintenance – Reminder


Every Sunday, between 12:00am – 12:00pm, all systems will be intermittently unavailable while important maintenance and updates are performed.




Other Announcements



Telecommunication Service Request  (TSR) Forms

As summer is a busy season for Telecommunications, any telephone moves, adds, changes or disconnects needed for the start of the Fall semester must be received in the IT/Telecom Office by Friday, August 8, 2014.  Any TSR’s received after this date cannot be guaranteed to be completed before the semester begins.  TSR’s may be found on the Telecom website.



Beware of Malware and Phishing Attempts
At times, emails with malware (unwanted, harmful programs) or phishing attempts get past our anti-spam system and into your inbox. Recently, there has been a “USPS labels” email with a link to what appears to be the USPS web site, however it is a site that attempts to install malware on your computer when clicked. We would like to remind you to be cautious when opening attachments or accessing links from an email. We urge you to review this important information from the United States Computer Emergency Readiness Team:
·         Understanding Hidden Threats: Corrupted Software Files
·         Avoiding Social Engineering and Phishing Attacks

We would also like to remind you that we will never ask for your personal information or password via email. The only email address the IT Department uses to contact you about your BlueNet account is “CCSU Accounts Management <>” and the only place we will prompt you to go for account-related issues is through the “CCSU Accounts Management System.”


Blackboard Vista Going Offline on June 30, 2014

On June 30, 2014, Blackboard Vista will be taken off-line from the internet.   A final archive of all coursework will be extracted and distributed to Central.  Course archives from the Vista system will be available for extreme cases and situations deemed critical (e.g., grade challenge, or disciplinary actions). Recovery of a course from Vista should be expected to take a minimum of two weeks.
On June 1, 2015, all Vista resources (including storage and backups) will be decommissioned. No recovery of data from the system will be available beyond this date.
For complete decommission details and link to Vista, we invite you to view the Blackboard Vista Decommission Page.


Windows XP No Longer Supported

Please be advised that as of April 8th, Microsoft no longer supports the Windows XP operating system.   Over time, these computers will become increasingly vulnerable to security threats. 

If you have any University owned computers still running Windows XP, please contact the IT Help Desk. 

If you personally own a computer running Windows XP, please click here to learn more about these risks. 


Summer Course Preparation and Training Opportunities
As you prepare your summer courses and consider revising content or creating new content, please feel free to make an appointment with the IDTRC for any consultation and/or training you may need.  IDTRC staff are here to help enhance your courses with learning objects, including video, screen casting, etc.  In addition, one-on-one or group training is available on the following Bb Learn topics:


If you would like to explore some of these options, please send an e-mail to


Weekly Maintenance - Reminder

Please log off your computer when leaving for the day every Thursday, but do not power it off.  This will allow updates to be sent down to your computer on Friday after 12:00am.  If you turn your computer off and leave it off over night on Thursday, shortly after turning it back on, your computer will restart in order to install and apply any updates. If you leave your computer logged in Thursday night into Friday, you may lose any unsaved data you were working on when the computer restarts.

Previous IT Weekly Announcements